Essential Telephoning in English Student's book (Cambridge Professional English)
By Unknown Author.
Description
Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study. - from Amzon
ISBN(s)
0521783887, 9780521783880
